BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ppi.communityadvocates.net//NONSGML kigkonsult.se iCalcreator 2.3
 0.10//
CALSCALE:GREGORIAN
METHOD:PUBLISH
UID:1b169375-e54b-421f-a329-63065d31bd07
X-WR-CALDESC:It’s not easy to de escalate a caller when all you have is you
 r voice and your protocols.  \n\nWhile this informative workshop has much 
 in common with our 10 Tips for Verbal De-escalation\, this training focuse
 s primarily on de-escalation tips for intake and admissions officers and w
 ill offer the five best steps for initial interaction with clients.\n\nDur
 ing this virtual workshop\, you will learn how to increase safety by utili
 zing verbal de-escalation techniques. Participants will explore foundation
 al information on how to reduce the level of conflict through self-knowled
 ge\, understand how past experiences influence current behavior\, and prac
 tice de-escalation. \n\n<b>This session is open to everyone\, but it's fre
 e for those who live or work in Milwaukee County. However\, we ask that yo
 u reserve your seat with a $25 deposit. Those who live or work in Milwauke
 e County will have their deposit refunded after they attend the workshop. 
 Those who don't attend\, or live and work outside of Milwaukee County\, wi
 ll not receive a refund. Thank you! We appreciate your interest in learnin
 g more about mental health and wellness.</b>
X-WR-RELCALID:93858213d6fee1afa476f624dd732df5
X-WR-TIMEZONE:America/Chicago
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:STANDARD
TZNAME:CST
DTSTART:20221106T020000
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
RDATE:20231105T020000
RDATE:20241103T020000
END:STANDARD
BEGIN:DAYLIGHT
TZNAME:CDT
DTSTART:20230312T020000
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
RDATE:20240310T020000
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
UID:0dc3c119-24e0-4e02-83e7-6edb1d238d19
DTSTAMP:20260422T082059Z
DESCRIPTION:It’s not easy to de escalate a caller when all you have is your
  voice and your protocols.  \n\nWhile this informative workshop has much i
 n common with our 10 Tips for Verbal De-escalation\, this training focuses
  primarily on de-escalation tips for intake and admissions officers and wi
 ll offer the five best steps for initial interaction with clients.\n\nDuri
 ng this virtual workshop\, you will learn how to increase safety by utiliz
 ing verbal de-escalation techniques. Participants will explore foundationa
 l information on how to reduce the level of conflict through self-knowledg
 e\, understand how past experiences influence current behavior\, and pract
 ice de-escalation. \n\n<b>This session is open to everyone\, but it's free
  for those who live or work in Milwaukee County. However\, we ask that you
  reserve your seat with a $25 deposit. Those who live or work in Milwaukee
  County will have their deposit refunded after they attend the workshop. T
 hose who don't attend\, or live and work outside of Milwaukee County\, wil
 l not receive a refund. Thank you! We appreciate your interest in learning
  more about mental health and wellness.</b>
DTSTART;TZID=America/Chicago:20230613T090000
DTEND;TZID=America/Chicago:20230613T101500
LOCATION:via Zoom
SUMMARY:Verbal De-Escalation Techniques for Intake/Admission Workers  | Jun
 e 13\, 2023
END:VEVENT
END:VCALENDAR